Josh
Hildebrand
Austin, TX 78735
Cell: (512)
email and ask
josh at jedi dot net
__________________________________________________________________________________________
Skills
·
Cisco
Certified Network Associate (CCNA)
·
Cisco
Certified Design Associate (CCDA)
·
Expert
in troubleshooting and resolving time-critical production issues
·
Extensive
experience with Linux and all Microsoft platforms
·
Cisco
routers, switches and ASA firewalls and wireless networks
·
Cisco
Intelligent WAN including these technologies: PfRv3, WAAS, EIGRP, DMVPN
· Application and network
trouble diagnosis
· Internet Data Center
hosting facility design and maintenance
· F5 BigIP LTM & GTM
· DNS, EIGRP, OSPF, BGP,
Apache, IIS
· Experience with Cisco
Data Center and Virtualization including Unified Computing Systems (UCS) and
Nexus switches.
July
’03 – Present Newgistics Austin,
TX
Logistics
Senior Systems/Network Engineer/Technical
Advisor
·
Replaced
nationwide MPLS network with Cisco iWAN design utilizing redundant inexpensive
ISPs at each branch office.
·
Extensive
management of Web Load Balancing using an F5 BigIP LTM including multiple route
domains and custom iRules.
·
Redesigned
corporate LAN to reduce latency
·
Reduced
corporate expenses significantly by revamping the long-distance phone carriers
and internet connectivity
·
Linux
administration of production Oracle cluster and numerous development and QA
machines; including OS patches, hardware upgrades and system health monitoring
·
Migration
of Oracle from Solaris to Linux platform
·
Automation
of data quality tools that query the database and alert the appropriate vendors
or internal support personal of issues
·
Responsible
for maintaining Cisco IP Telephony using Cisco Call Manager and Cisco Phones
·
Installation
and maintenance of Cisco ASA firewalls, Postfix SMTP servers, and Linux and
Microsoft IIS web servers
·
Experience
with Network Appliance filers using iSCSI and snapshot technology extensively
with automated scripts scheduled via ActiveBatch.
·
Deployed
Cisco UCS and Nexus 5000 switches at three new data centers creating a 100%
virtualized VMware environment on EMC storage.
Feb.
‘03 – June ‘03 Hire.com Austin,
TX
Online
Talent Management
Systems/Network Engineer
·
Installation
of a self contained server farm that was shipped to
Dublin, Ireland for plug’n’play site hosting for the European expansion. This included automated OS installations of
Linux and Windows 2000 on Dell PowerEdge blade servers
·
Responsible
for automating new customer roll outs onto a Linux and Windows 2000 server
architecture
·
Helped
install and test an Oracle Real Application Cluster (RAC) on RedHat Enterprise
Linux
·
Extensive
management of Web Load Balancing using an F5 BigIP
·
Installation
and maintenance of Cisco PIX firewalls, Linux DNS and mail servers, and Linux and Microsoft web servers
Nov.
‘95 – Dec ‘05 Digital Sluice Austin,
TX
Network
Consulting Firm – Self Owned and Operated
Network Consultant
·
Server
collocation services at Cable & Wireless Austin Datacenter
·
Local
and wide area network design and implementation
·
Linux
system administration since 1990
·
Installation
and maintenance of firewalls, DNS servers, mail servers, and web servers
Apr.
‘01 – Apr. ‘02 Primus Networks Austin,
TX
Network
Consulting Firm
Senior Network Engineer
·
Local
and wide area network design and implementation using Cisco PIX firewalls and
Cisco routers
·
Linux
system administration on Sun Cobalt RaQ3i servers
·
Installation
and maintenance of firewalls, DNS servers, mail servers, and web servers for
clients in the greater Austin area
·
Wireless
deployments at customer sites for building to building connectivity using Cisco
Aironet equipment
·
Solved
DNS domain migration issues and provided seamless transitions for customers
when changing IP addresses and service providers
pcOrder.com Austin,
TX
Business-to-Business
E-Commerce Solutions
May ‘98 – Dec ‘00 Senior Systems Administrator and Network
Engineer
·
Setup
and maintained redundant internet connections via Cisco 7200’s and 4700’s to
multiple ISPs, and set up BGP relationships to properly load balance the
connection to each ISP and also to provide shortest
routing paths for both inbound and outbound data flow
·
Designed
and built Austin network infrastructure in which each facility had a LAN
powered by Nortel Networks Layer-3 Accelar series switches running OSPF routing
protocol to speak through redundant IP Nokia Checkpoint Firewalls to Cisco
routers powering the WAN connectivity between facilities
·
Responsible
for the maintenance and support of pcOrder’s 300+ production servers hosting
customer sites running on Windows NT 24x7 and powered by Microsoft IIS and SQL
Server
·
Responsible
for the set up and deployment of a European customer’s data center including
network infrastructure and server set up
·
Designed
and built a second generation pcOrder data center in a new facility
·
Responsible
for partnering with Exodus Communications to improve connectivity to our
international customers by announcing our autonomous system (AS) number via BGP
in Europe
·
Researched
web load balancing tools and implemented the use of F5’s BigIP
·
Application
and Network Diagnosis using Optimal Application Expert and Network General’s
dual-distributed network sniffer
·
Customer
interface for IT related issues with pcOrder’s largest customers, Compaq &
HP
·
Documented
all internal processes including network infrastructure, service interruptions,
and customer deployment run books
·
Involved
in recruiting and interviewing other Systems Administrator candidates
Mar.
‘97 – April ‘98 Systems
Administrator
·
Responsible
for pcOrder’s entire network infrastructure spanning four data centers located
throughout the Austin area
·
Responsible
for maintenance and support of pcOrder’s network infrastructure and E-commerce
initiatives which included hardware and software maintenance of customer hosted
servers
·
Deploy
custom software applications and custom products
·
Created
scripts to automate NT installations
·
Performed
load testing and application testing on pcOrder’s software
·
One
of two persons responsible for the successful relocation of the entire office
from one building to another which included hardware evaluation, network
design, server migration and overall management of the implementation
May
‘96 – March ’97 User Support
Specialist
·
Solely
supported pcOrder’s server farm consisting of 15 servers running NT 3.51
·
Investigated
to find the appropriate ISP to meet pcOrder’s increasing bandwidth requirement
and to incorporate redundancy into the existing Internet connection
·
Troubleshot
and resolved all hardware and software issues for the entire company
May
‘95 – May ‘96 Real/Time Communications Austin,
TX
Internet
Service Provider
UNIX Systems Administrator and Network Engineer
·
Set
up ISDN and T1 connections to the Internet for customers using Cisco routers
·
Administered
BSDI and Solaris boxes to handle user shell accounts, email and news servers
·
Wrote
scripts in EXPECT to manage ISDN user profiles on Cisco PRI routers
June
‘94 – May ‘95 Trilogy Software Austin,
TX
Enterprise
Class E-Business Solutions
Intern
·
Responsible
for auditing all of Trilogy’s software licenses
·
Participated
in quality assurance testing for Trilogy’s Software products
·
Had
sole responsibility for software technical support for Trilogy’s extensive
customer base
References Available Upon Request